E-commerce brands face support call spikes after every launch, sale, or shipping delay. Our AI voice agent handles order status, returns, and FAQs automatically, so your team can focus on growth, not phones.
Every product launch or sale event triggers a flood of support calls. Your team can't scale fast enough, leading to long hold times and frustrated customers.
60%+ of inbound support calls are just customers asking 'where is my order?' These calls don't require human judgment, they just require an answer.
Processing return requests over the phone is slow and error-prone. Customers get frustrated with hold times; staff get burned out on repetitive scripts.
The AI integrates with Shopify to pull live order data and tell customers exactly where their package is, without a human agent touching the call.
The AI walks customers through your return policy, collects return details, and initiates the process in your system, reducing handling time by 70%.
Shipping policies, product questions, discount codes, sizing guides, the AI handles your top 20 FAQ topics automatically, around the clock.
"After every product launch, our support volume would spike and we'd scramble to hire temp agents. Now the AI handles order status and return questions automatically. We scaled our last launch 3x without adding a single support headcount."
Book a free demo and see your AI voice agent in action.